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Return and Warranty

Return Policy

All exchanges and returns require a Return Materials Authorization number which can be obtained by contacting Customer Service. All returned products must be in resalable condition and in their original packaging. Product and packaging cannot be damaged or marked. Returns will be authorized for standard stocking items purchased within 90 days of the return request. Return requests for non-standard products, products purchased more than 90 days prior to the return request and items classified as obsolete, slow moving or

non-stocking will be reviewed to determine demand and

Khrome Werks may either grant or deny a return authorization for such items in its sole discretion. All returns will be subject to a 25% restocking charge. Return shipping charges must be paid by customer. Items returned without prior approval will be refused. Khrome Werks reserves the right to deny any return based on any criteria it may determine to be appropriate. After authorization of the return and receipt, inspection and acceptance of the products, credit, net the applicable restocking charge, will be issued at the current sale price or the sale price paid at the time of purchase, whichever is less.

Warranty

Our products are warranted against material and workmanship defects. This warranty shall be limited to the repair or replacement of the product, which may be proven defective under regular use. We will not warranty any prodcut that has been abused, misused, improperly installed, or modified.

 

Dealers or distributors are not authorized to make dispositions binding upon Khrome Werks. We will not be responsible for labor charges incurred in removing or replacing any system under warranty. A return authorization number, a copy of the purchase invoice, and transportation charges must accompany all returns. Parts returned without authorization may be refused at our receiving docks.

 

The rights conferred by this warranty are exercisable only by the original retail purchaser of the product(s) returned as defective and are not transferable to any successor, owner, or other parties. 

WARNING: Cancer and Reproductive Harm — www.P65Warnings.ca.gov